Needs attention. One pillar dragging — check Rev/Hr or exception rate first.
0–54
Action needed. Use “Needs Attention” filter on the Scoreboard to surface these employees.
Current Employee Scores
Settings & Config
Pay period, thresholds, and business rules
Pay Period
Biweekly Pay Period
Every 2 weeks, starting Monday
Set the start date of any pay period you know is correct. LaborIQ will calculate all current and past periods from that anchor date.
Calculated Periods
Saved
Performance Thresholds
Green / Yellow / Red Thresholds
9 metrics · click to expand and edit
▾
Each metric has two thresholds: ● Green = on target · ● Yellow = watch zone · ● Red = action needed. Higher-is-better metrics (Rev/Hr, Attendance, Clean Rate) use floors; lower-is-better metrics (Labor Cost, Callback Rate, etc.) use ceilings.
Revenue / Hour
Higher is better — floors
Labor Cost %
Lower is better — ceilings
Callback Rate
Lower is better — ceilings
Attendance Rate
Higher is better — floors
Late Rate
Lower is better — ceilings
Checklist Miss Rate
Lower is better — ceilings
Photos Missing Rate
Lower is better — ceilings
Major Callback Rate
Lower is better — ceilings
Clean Job Rate
Higher is better — floors
✓ Saved
Overtime Rules
Overtime Settings
Daily and weekly overtime thresholds
Hours worked past 8 in the same day get 1.5x pay
Hours past this in a Mon–Sun week get 1.5x pay
Saved
KPI Cards
Active KPI Cards
Select up to 8 cards to show on the dashboard
✓ Saved
Exception Types
Tracked Exceptions
Up to 6 · toggle CB to count toward callback rate · Major marks it red